Survey documents
All survey documents can be either downloaded by clicking on the links below, or ordered from the World Health Organisation (WHO). Please note the manual and workbook are large files and could take some time to download.
To order a paper copy of the manual and accompanying CD-ROM (containing the computerised workbook and all the other documents listed below) email the documentation centre at WHO Essential Medicines and Pharmaceutical Policies(EPM) the email address is: edmdoccentre@who.int
Measuring medicine prices, availability, affordability and price components 2nd edition
Full Manual: English: .zip (5.07Mb)
Note: French, Spanish, and Russian versions will be available shortly
The individual chapters can also be downloaded separately (see below)
MS Excel computerised Workbook (multi-language single edition containing English, French, Russian and Spanish)
Part I: Prices, availability, affordability .zip (951kb)
Part II: Price
components .zip (187kb)
Global and regional core list medicines
Frequently-asked questions
Individual chapters and associated supporting materials
Table of contents, abbreviations, foreword, acknowledgements
Abbreviations (separately)
Chapter 1: Introduction
Chapter 2: Survey overview and pre-survey planning
Abridged questionnaire on structures and processes of country pharmaceutical situation (Annex I of manual)
Example of a letter of endorsement (Annex 2)
Chapter 3: Preparation
Survey protocol template
Measuring medicine prices and availability in the non-formal health sector
Using the WHO/HAI medicine price methodology to survey a therapeutic group of medicines
Medicine lists from other surveys (reproductive health & chronic diseases)
Chapter 4: Training area supervisors, data collectors and data entry personnel
Sample presentations:
1. Introduction to the survey and training workshop
2. Overview of the survey methodology
3. Data collection procedures
4. Completing the data collection form
5. Data entry
6. Data quality and checking
Handouts:
Instructions for area supervisors
Instructions for data collectors
Instructions for completing the Medicine Price Data Collection Form
Exercises:
Spot the mistakes exercise and answer key
Data checker exercise
Sample training evaluation form
Chapter 5: Preparing for data collection in the field
Letter of introduction (Annex 4)
Chapter 6: Data collection in the field
Chapter 7: Data entry
Chapter 8: Data analysis and interpretation
Chapter 9: Measuring price components
Price Components Interview Guide (Annex 6)
Price Components Data Collection Form (Annex 7)
Chapter 10: International comparisons
Chapter 11: Exploring possible policy options and lines of action
Simulated client approach to explore which medicines are actually sold and what prices clients pay
Chapter 12: Reporting
Survey report template
Chapter 13: Using the evidence and getting the messages out
Hovland, I. Successful Communication A Toolkit for Researchers and Civil Society Organisations. London: ODI, 2005.
Chetley A, Hardon A, Hodgkin C, Haaland A, Fresle D. How to improve the use of medicines by consumers. Geneva: WHO; 2007.
Hardon A, Hodgkin C, Fresle D. How to investigate the use of medicines by consumers. Geneva: WHO and the University of Amsterdam; 2004
Chapter 14: Monitoring medicine prices and availability
Guidance on setting up a national price monitoring system
Example of a monitoring report -- My.Medprice -- Newsletter of the Medicine Price Monitoring System, Pharmaceutical Services Division, Ministry of Health, Malaysia
Chapter 15: next steps in the who/hai project on medicine prices
Annexes
1: Abridged questionnaire on structures and processes of country pharmaceutical situations
2: Example of a letter of endorsement
3: Trainer’s Guide for training area supervisors, data collectors and data entry personnel
4: Example of a letter of introduction from the survey manager
5: Checklist for manual check of survey data
6: Price Components Interview Guide
7: Price Components Data Collection Form
8: International comparison of MPRs: adjustment for reference price year, inflation /deflation and purchasing power parity
Glossary |
Technical support
As part of the WHO/HAI Project on Medicine Prices and Availability, on-line support is offered by project personnel to survey managers undertaking a medicine price and availability survey using the WHO/HAI methodology.
As a minimum, the process involves checking documents and data at the following stages of a survey:
- Survey protocol: this review involves at least two steps – initial comments on the draft protocol and after the protocol has been updated (but before it is finalised).
- Workbook (Part I – price and availability): prior to the training of the survey personnel
- Workbook (Part I): after the data has been entered and checked by the survey manager. At this stage of the survey, the price components aspect of the survey protocol should be updated by the survey manager. This update should also be submitted and reviewed.
- Workbook (Parts I and II) and the draft survey report: this is the final check of the price and availability data in Part I of the workbook, and the only check of the price components data (in Part II of the workbook). The draft survey report will also be reviewed so it is consistent with the findings.
In addition to the above, survey managers are encouraged to ask questions at any time as issues arise.
If you intend undertaking a survey, please contact Martin Auton at the HAI Global office in Amsterdam (martin@haiweb.org) so support can be arranged.

Outline of what's new in the 2nd edition of the WHO/HAI survey manual

Measuring medicine prices, availability, affordability and price components
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